Privacy Policy

Last updated: May 24, 2026

This Privacy Policy describes how Lumina Interiors collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.

Information We Collect

We collect information to provide and improve our services. The types of information we gather include:

Personal details such as your name, email address, and phone number when you contact us or request our services
Usage data about how you interact with our website, including pages visited and time spent
Device information such as browser type, operating system, and IP address
Communication preferences and service inquiries related to window styling and interior solutions
Any additional information you voluntarily provide through forms or correspondence

How We Use Your Information

We use the information we collect to deliver quality services and enhance your experience. Your data helps us in several ways:

To respond to your inquiries and provide personalized recommendations for curtain and shade solutions
To improve our website functionality and user experience based on how you interact with our site
To send you updates about our services, new products, and relevant information you have requested
To maintain records of your preferences for future consultations
To comply with legal obligations and protect our rights and your security

Your Privacy Rights

You have important rights regarding your personal information. We respect your control over your data and provide you with the following rights:

The right to access your personal information and understand what data we hold about you
The right to request correction of any inaccurate or incomplete information
The right to request deletion of your personal data, subject to certain legal requirements
The right to withdraw consent for communications at any time
The right to object to certain types of data processing
The right to data portability in a structured, commonly used format

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within thirty days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). These technologies allow us to personalize content, maintain security, and improve our services. You can control cookie settings through your browser preferences. For detailed information about how we use cookies, please refer to our Cookie Policy.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data. We use encryption, secure servers, and access controls to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and practice safe browsing habits.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers and analytics services. These parties are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us. We may also disclose information when required by law or to protect our rights, privacy, safety, or property.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the last updated date at the top of this policy. Your continued use of our website following any changes constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: hello@luminainteriors.hk

Phone: +852 2847 5963

Address: 38 Jardine's Crescent, Causeway Bay, Hong Kong 999077, Hong Kong